Such a positive experience! Ross showed up on time to quote for a new boiler installation. The pricing was instant, better than another quote and was transparent. He was able to arrange to install the boiler the next day for me. He and his team arrived on the dot as promised at 7:20am so I could leave for work - I had no hesitation in leaving them alone in the house installing the boiler while I was at work. Ross met me at the house after work so he could show me how to use the boiler - and he had already registered my guarantee online for me! It was a remarkably seamless and positive experience. I wouldn't hesitate to recommend Ross and his company to anyone - friendly, efficient and trustworthy.